18+ Responsible gambling

Responsible gambling

Gambling can be addictive. Here are the signs worth attention, how self-exclusion works in Romania and where to get help.

Where to find help

112 — the single emergency number

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112

For emergencies, including an immediate danger to life or health. According to the Special Telecommunications Service (Serviciul de Telecomunicații Speciale), 112 is available across Romania from every public telephone network; calls are taken by 112 operators and passed on, depending on the emergency, to the ambulance service, SMURD, the police, the fire service, the gendarmerie or Salvamont (mountain rescue).

Local mental health centres

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On its frequently asked questions page, ONJN says that people who feel that gambling is getting out of control can seek professional counselling at a mental health centre in their area, and points to the map of services published by the National Centre for Mental Health and Anti-Drug Action (Centrul Național de Sănătate Mintală și Luptă Antidrog), a public institution under the Ministry of Health. ONJN states that it does not work directly with specialised centres.

Official page

ONJN — self-exclusion from gambling

self-exclusion · Head office: Monday–Thursday 09:00–15:30, Friday 09:00–13:00

A self-exclusion request can be filed at the ONJN head office (Calea Victoriei nr. 9, sector 3, Bucharest) or its territorial offices, by e-mail to autoexcludere@onjn.gov.ro with a qualified electronic signature, by a declaration certified by a notary or a lawyer, or through a licensed gambling organiser.

Official page